Rideshare services like Uber and Lyft have become an integral part of daily life in Los Angeles, CA.

While these services offer convenience, they also come with the risk of accidents.

If you find yourself injured in a rideshare accident, it’s essential to know what steps to take to protect your rights and ensure you receive the compensation you deserve.

Immediate Steps to Take After the Accident

  1. Ensure Safety and Seek Medical Attention
    • The first priority after any accident is safety. Move to a secure location if you can and check for injuries. Even if you feel fine, seek medical attention immediately. Some injuries may not be apparent right away but can have long-term effects.
  2. Call the Police
    • Report the accident to the police and ensure a report is filed. The police report will be a critical piece of documentation for your case. Provide accurate and detailed information to the responding officers.
  3. Document the Scene
    • If possible, take photographs of the accident scene, vehicle damage, and any visible injuries. Gather information from all involved parties, including names, contact details, and insurance information. Make sure to get the rideshare driver’s details and the rideshare company’s contact information.
  4. Report the Accident to the Rideshare Company
    • Notify the rideshare company about the accident through their app or website. Uber and Lyft have specific protocols for handling accident claims, and timely reporting ensures your case is logged in their system.
  5. Gather Witness Information
    • If there were any witnesses to the accident, obtain their contact information. Witness statements can be invaluable in supporting your case.

Understanding Insurance Coverage

Rideshare companies provide insurance coverage for accidents involving their drivers.

The coverage depends on the driver’s status at the time of the accident:

  1. Driver’s App is Off
    • If the driver was not logged into the rideshare app at the time of the accident, their personal auto insurance applies.
  2. Driver’s App is On (No Passenger)
    • If the driver is logged into the app and waiting for a ride request, Uber and Lyft provide contingent liability coverage, which activates if the driver’s personal insurance does not cover the accident.
  3. Driver is En Route or Has a Passenger
    • When the driver is on their way to pick up a passenger or has a passenger in the car, Uber and Lyft provide up to $1 million in liability coverage, along with additional coverage for uninsured/underinsured motorists and contingent comprehensive and collision coverage.

Navigating the Claims Process

  1. Consult a Personal Injury Lawyer
    • Rideshare accident cases can be complex, involving multiple parties and insurance companies. Consulting with an experienced personal injury lawyer in Los Angeles can help you navigate the legal process and protect your rights. A lawyer can assist with gathering evidence, negotiating with insurance companies, and representing you in court if necessary.
  2. File an Insurance Claim
    • With the help of your attorney, file a claim with the appropriate insurance company. This could be the rideshare company’s insurer or the at-fault driver’s insurance. Your lawyer will help determine the best course of action based on the specifics of your case.
  3. Keep Detailed Records
    • Maintain thorough documentation of all medical treatments, expenses, and any correspondence with insurance companies. Detailed records will support your claim and help you receive the compensation you deserve.


Being injured in a rideshare accident can be a stressful and overwhelming experience.

By following these steps and seeking the assistance of a knowledgeable personal injury lawyer in Los Angeles, CA, you can protect your rights and work towards a fair resolution.

Remember, you don’t have to navigate this challenging time alone – professional legal help is available to guide you through the process and fight for the compensation you need to recover.

If you or a loved one has been injured in a rideshare accident, contact our firm today at 818-784-8544 for a free consultation and let us help you get the justice you deserve.